Fewer repeated questions
Customers can review available work orders, quotes and service history themselves.
Customer portal
A customer portal for every important vehicle and service record
Give each customer secure access to their vehicles, quotes, work orders, service history, reminders and workshop communication.
30-day trialNo payment card requiredNo automatic charge
Overview
A clearer relationship between the workshop and its customers
Customers often search through emails, messages and paperwork for information about previous repairs. The ServoraApp customer portal brings the records you share into one organised workspace.
Portal users never receive access to the internal workshop system. Each customer sees only their own vehicles, documents, reminders and conversations, and can submit new service requests.
Benefits
What does your workshop gain?
A personal garage
Vehicles, service reminders and related documents appear in a clear customer-facing view.
Direct service requests
New requests enter the workshop communication workflow with the relevant details.
Features
The tools you need for daily operations
- Personal vehicle overview
- Quotes and work orders
- Service history
- Service reminders
- Notifications
- Online service requests
Workflow
Fits naturally into your workshop operation
Create access
The workshop enables portal access for an existing contact.
Review personal records
After signing in, the customer sees only their own vehicles and documents.
Stay connected
Notifications and service requests keep communication organised.
Frequently asked questions
Answers about customer portal
What can a customer see?
Their own vehicles and any quotes, work orders, history, reminders and notifications made available to them.
Can customers see another customer’s records?
No. Portal access is restricted to the records connected to the signed-in customer account.
Can a customer submit a service request?
Yes. Requests can include a subject, description and supported attachments.
Does the customer need to install an app?
No. The portal works in a supported web browser.
30-day free trial